Terms and Conditions for Route Services

These Terms outline the rules for using Jylentova’s travel guides and route exploration tools within Malaysia. Please read carefully before accessing or using our services.

January 31, 2026

Acceptance of Terms

By using Jylentova’s website, guides, or digital resources, you agree to these Terms and all applicable Malaysian regulations. If you do not accept these Terms, please discontinue use of our platform immediately. Continued use signifies informed and voluntary agreement.

Definitions

For clarity, the following terms apply throughout these Terms and Conditions.

  • “Service” refers to the provision of informational travel guides, route tools, and digital itineraries by Jylentova.
  • “User” means any person who accesses the website, digital materials, or guides provided by Jylentova.
  • “Content” includes all route information, maps, text, images, and multimedia supplied on the platform.
  • “Partner” signifies any third-party collaborator or organization that helps deliver part of our service offering.

Service Usage Rules

All users agree to interact with our materials lawfully and in a manner that does not infringe on intellectual property or local statutes.

Eligibility

Use of our services is intended for those with the legal capacity to enter into agreements under Malaysian law.

Minors may only use guides with parental or guardian supervision.

User Responsibilities

Each user must act respectfully and comply with regulations when using Jylentova resources.

  • Provide accurate information when submitting forms or feedback.
  • Keep login credentials secure and confidential at all times.
  • Use guides and resources responsibly without redistribution or unauthorized copying.
  • Inform us of any misuse or suspicious activity regarding your account.

Prohibited Uses

Users may not exploit or misuse the platform in the following ways.

  • Posting or transmitting any content that is false, misleading, or intended to deceive others.
  • Accessing or attempting to access accounts or data without proper authorization from Jylentova.
  • Uploading harmful software or attempting to compromise platform integrity.
  • Using Jylentova resources for commercial resale or third-party distribution.
  • Engaging in activity contrary to Malaysian law or local ordinances.

Intellectual Property Rights

Jylentova retains exclusive rights to all guides, maps, designs, trademarks, and content unless otherwise noted. No part of the service may be copied, shared, or modified without written permission from Jylentova. User-generated content submitted on the platform becomes the property of Jylentova for non-exclusive use.

User Submitted Content

Users may provide reviews or route feedback if compliant with these Terms and local law.

Your Content Rights and Usage:

By submitting content, you grant Jylentova a license to use, display, and share your input for service improvement and marketing, subject to privacy regulations.

Your Privacy Commitment

Your information is collected and used in accordance with our Privacy Policy. We prioritize user privacy and comply with Malaysian data protection regulations at every stage. View Policy

Important Legal Disclaimer

Your use of guides and route information is voluntary and should be practiced with awareness of on-the-ground realities.

General Warning:

Traveling involves inherent risk. Always exercise caution and prioritize personal safety when exploring new areas.

Limitation of Liability Statement

Jylentova provides information for convenience and guidance only. We and our partners are not liable for misinterpretation or unforeseen issues during use of our services.

Indemnity

Users agree to indemnify Jylentova for losses or claims resulting from misuse, law violation, or third-party action related to guide use.

Resolving Disputes and Issues

Should disputes arise, attempts will be made to resolve them amicably through communication.

Arbitration

Where necessary, disputes may proceed to binding arbitration, as outlined under Malaysian law.

Users retain statutory rights for consumer protection.

Online Dispute Resolution Portal

Malaysian users can submit eligible disputes through the official government dispute portal.

Open Dispute Portal: Open Dispute Portal

Applicable Law and Jurisdiction

These Terms follow Malaysian law, and any legal issues must be addressed in Malaysia.

Termination

Jylentova may terminate user accounts or restrict access for any breach of Terms or the law, with or without prior notice.

Modifications

We may update these Terms at any time. Major changes will be posted online. Continued use constitutes acceptance of the revised Terms.

Severability

If any provision is void under law, remaining clauses stay effective to the fullest extent.

Entire Agreement

These Terms represent the full understanding between Jylentova and users regarding the service.

Contact for Terms Clarification

For questions, please reach out to our team during business hours using the details below.

Email Address: content@jylentova.sbs

Phone: +6016-263 3251

Postal Address: Mercu 2, Jalan Yap Kwan Seng, Kuala Lumpur 50450 Malaysia

Effective Date: January 31, 2026

Version: 1.2