Terms and Conditions for Route Services
These Terms outline the rules for using Jylentova’s travel guides and route exploration tools within Malaysia. Please read carefully before accessing or using our services.
January 31, 2026
Acceptance of Terms
By using Jylentova’s website, guides, or digital resources, you agree to these Terms and all applicable Malaysian regulations. If you do not accept these Terms, please discontinue use of our platform immediately. Continued use signifies informed and voluntary agreement.
Definitions
For clarity, the following terms apply throughout these Terms and Conditions.
- “Service” refers to the provision of informational travel guides, route tools, and digital itineraries by Jylentova.
- “User” means any person who accesses the website, digital materials, or guides provided by Jylentova.
- “Content” includes all route information, maps, text, images, and multimedia supplied on the platform.
- “Partner” signifies any third-party collaborator or organization that helps deliver part of our service offering.
Service Usage Rules
All users agree to interact with our materials lawfully and in a manner that does not infringe on intellectual property or local statutes.
Eligibility
Use of our services is intended for those with the legal capacity to enter into agreements under Malaysian law.
Minors may only use guides with parental or guardian supervision.
User Responsibilities
Each user must act respectfully and comply with regulations when using Jylentova resources.
- Provide accurate information when submitting forms or feedback.
- Keep login credentials secure and confidential at all times.
- Use guides and resources responsibly without redistribution or unauthorized copying.
- Inform us of any misuse or suspicious activity regarding your account.
Prohibited Uses
Users may not exploit or misuse the platform in the following ways.
- Posting or transmitting any content that is false, misleading, or intended to deceive others.
- Accessing or attempting to access accounts or data without proper authorization from Jylentova.
- Uploading harmful software or attempting to compromise platform integrity.
- Using Jylentova resources for commercial resale or third-party distribution.
- Engaging in activity contrary to Malaysian law or local ordinances.
Intellectual Property Rights
Jylentova retains exclusive rights to all guides, maps, designs, trademarks, and content unless otherwise noted. No part of the service may be copied, shared, or modified without written permission from Jylentova. User-generated content submitted on the platform becomes the property of Jylentova for non-exclusive use.
User Submitted Content
Users may provide reviews or route feedback if compliant with these Terms and local law.
Your Content Rights and Usage:
By submitting content, you grant Jylentova a license to use, display, and share your input for service improvement and marketing, subject to privacy regulations.
Your Privacy Commitment
Your information is collected and used in accordance with our Privacy Policy. We prioritize user privacy and comply with Malaysian data protection regulations at every stage. View Policy
Important Legal Disclaimer
Your use of guides and route information is voluntary and should be practiced with awareness of on-the-ground realities.
General Warning:
Traveling involves inherent risk. Always exercise caution and prioritize personal safety when exploring new areas.
Limitation of Liability Statement
Jylentova provides information for convenience and guidance only. We and our partners are not liable for misinterpretation or unforeseen issues during use of our services.
Indemnity
Users agree to indemnify Jylentova for losses or claims resulting from misuse, law violation, or third-party action related to guide use.
Resolving Disputes and Issues
Should disputes arise, attempts will be made to resolve them amicably through communication.
Arbitration
Where necessary, disputes may proceed to binding arbitration, as outlined under Malaysian law.
Users retain statutory rights for consumer protection.
Online Dispute Resolution Portal
Malaysian users can submit eligible disputes through the official government dispute portal.
Open Dispute Portal: Open Dispute Portal
Applicable Law and Jurisdiction
These Terms follow Malaysian law, and any legal issues must be addressed in Malaysia.
Termination
Jylentova may terminate user accounts or restrict access for any breach of Terms or the law, with or without prior notice.
Modifications
We may update these Terms at any time. Major changes will be posted online. Continued use constitutes acceptance of the revised Terms.
Severability
If any provision is void under law, remaining clauses stay effective to the fullest extent.
Entire Agreement
These Terms represent the full understanding between Jylentova and users regarding the service.
Contact for Terms Clarification
For questions, please reach out to our team during business hours using the details below.
Email Address: content@jylentova.sbs
Phone: +6016-263 3251
Postal Address: Mercu 2, Jalan Yap Kwan Seng, Kuala Lumpur 50450 Malaysia
Effective Date: January 31, 2026
Version: 1.2